|1. WHAT IS PEOPLES BANK INTERNET BANKING ?|
People's bank internet banking facility(People's NET) offers you financial services via the Internet. People's NET also offers value-added services you do not normally enjoy at the banking counters in the most customer friendly manner.
|2. WHAT SERVICES DOES PEOPLES BANK INTERNET BANKING OFFER?
| Instant access to any of your accounts; Current/Savings/Fixed(Term)
Deposits/NRFC/RFC/Loans ,Quick view & Balance Inquiry
View or Print past account details ( Account History)
View details of uncleared cheques
Fund Transfer between own Accounts(LKR to LKR/ Foreign currency to LKR)
Facility to credit funds from own accounts to any third party account maintaining at
any Branch of the People's bank.
Bill Payment Facility Utility (Electricity Bill,Water Bill, Dialog Bills, Mobitel Bill ,LECO,SLT,Lanka Bell etc..)
Bill Payment for Non Utility – Ceylinco Life, Union Assuarance Life, Union Assuarance Loans, Janashakthi , CDB Leasing, Oriant Finance Leasing, CPC Dealer, People's Insuarance Premium, ETF Contribution for self/Employee, People's card Centre Payments
Information-Interest Rates, Exchange Rates, Currency Rates
|3. WHO IS ELIGIBLE TO OBTAIN THIS FACILITY?|
If you are a Current or a Savings Account holder at any Branch of People's Bank, can register for the facility and be a prestigious customer who is experiencing the internet Banking Facility of People's Bank.
|4. IS INTERNET BANKING SECURE AND SAFE?|
Your user id and the password is the key to enter into Peoples Bank Internet Banking facility. The bank also use SSL 128 bit data encryption to protect information exchanged between your PC and the bank. 128 bit encryption is a strong data encryption level available currently., Data transmitted between your PC and & Bank's Internet banking site is strongly encrypted, so that no intruder can have access to data. You also have the facility to change your password anytime you wish.
Also Bank use two factor authentication mechanism for fundtransfers.
You are also requested to take additional precautions especially with your user id and password when you are using public PCs.
|5. ANY MORE ON SAFETY ?
|6.HOW MUCH WOULD COST ME TO HAVE THE INTERNET BANKING FACILITY?
| Currently The 'PeoplesNet' Internet Banking Facility is a free service and no charges incurred for you.
|7. HOW DO I REGISTER?|
Log in to www.ebank.peoplesbank.lk and click the required link for new registrations.
All individual account holders can create their user id and password after submitting the required details.
To activate the user account,
If your are in abroad.
If you are a corporate user or a Vostro Agent you are kindly requested to download the forms, complete and submit with required documents.
Your account manager will follow up and do the needful thereafter. The forms and details are hosted in the home page.
|8. FROM WHEN I COULD ACCESS AFTER CREATING MY INTERNET BANKING USERID ?|
|Once created your branch manger will be able to see your new inter banking account. After scrutinizing the details manager will activate the account. You will get an email notification after activation.|
|9. WHAT IF I LOST /FOGOTTEN MY PASSWORD?|
|You are required to download the forms for reactivation/re issuing , complete and submit to your branch manager. After scrutinizing the details manager will activate the account. You will get an email notification after activation.|
|10. CAN I USE INTERNET BANKING FROM OVERSEAS?|
|Yes the facility can be access from ANY WHERE ANY TIME.
|11. HOW TO ADD NEW ACCOUNT FOR USER PROFILE ?|
This option only for personal Banking users who are already authorized.
You will get a screen with following fields
AccountNo -15 or 16 digit Account No eg 004200100099999
This way you can add/remove accounts as and when needed.
|12. HOW TO ADD UTILITY PAYMENTS TO YOUR PROFILE ?|
Login to your e-bank account
Go to 'Edit User profile'
For Utility payment
- Click Add Utility
You will get a screen with following fields
Service Provider -select service Provider
This way you can add/remove Utility accounts as and when needed.
|13. HOW TO PERFORM FUND TRANSFER ?|
Click on 'Fund Transfer' button
Select your account (The Account to be debited)
If you have select "To Peoples bank Third party Accounts" as transfer type you have to click on "Get Security Code" button and within a short while you will receive six digit two minutes valid security code to your Mobile phone as a SMS and have to enter this code in security code text box.
Get a printout after successful transfer
If the other bank fund transfer has been rejected, a SMS notification will be sent to related People's NET user's mobile phone, after the bank receive the reject message.
|14. HOW TO PAY UTILITY BILLS ?|
Click on 'Bill payment' button
* For LECO and Water board utility payments a billing cycle field will appear. Select the year and the month of the paying bill.
Type the amount to be paid
Type remarks if any
Click 'Do bill payment'
When doing a fund transfer or a utility payment, after successful completion of the transaction,